Worried about a Child?

City of London & Hackney

Across both the City of London and the London Borough of Hackney, safeguarding partners, relevant agencies and other organisations work together to identify children in need or at risk of abuse with the aim of providing support as soon as problems emerge.  To help them do this, the CHSCP has approved and published guidance for all practitioners working with children and young people that covers the process for early help and the criteria when a case should be referred to Children’s Social Care.  If you are worried about a child, follow the guidance set out in either The City of London Thresholds  of Need or The Hackney Child Wellbeing Framework.  If you think a child is at risk of immediate harm, please contact the police by calling 999


Hackney MASH

0208 3565500 / MASH@hackney.gov.uk


Outside 9am-5pm contact the Emergency Duty Team

0208 3562710  / emergency.duty@hackney.gov.uk

The Hackney Child Wellbeing Framework

The Hackney Child Wellbeing Framework is designed to equip professionals working across the safeguarding partnership to know how to respond when they have a concern about a child in Hackney.  It is an essential tool for all safeguarding practitioners and will help them better understand whether a referral is needed for a statutory social work response or whether an early help or universal service response is sufficient.  If further action is needed, the guidance makes explicit the required steps that must be undertaken.

City of London

Children & Families Team

0207 3323621 / children.duty@cityoflondon.gov.uk


Outside 9am-5pm contact the Emergency Duty Team

0208 3562710  / emergency.duty@hackney.gov.uk

The City of London Thresholds of Need

The City of London Thresholds of Need offers guidance on a multi-agency, whole-system approach to assessment, prevention and intervention for children, young people and their families. The guidance supports the use of the Common Assessment Framework (CAF).  The document is based on a ‘Continuum of Need’ model.  This gives consistency for professionals, sets out a dynamic and needs-led framework which, when used effectively, can match the child or young person’s needs with the appropriate assessment and provision.  

Referral to the Hackney Multi-Agency Safeguarding Hub (MASH)

If you’re unsure about what support a child and family needs, or whether you should make a referral to MASH, please call MASH and ask for a consultation with a member of the team.

Referral to the City of London Multi-Agency Safeguarding Hub (MASH)

For more information and practice guidance on how to make an early help or safeguarding referral and access to the City MASH referral form, click the button below

Child Abuse Concerns: Guide for Practitioners

Guidance to help practitioners identify the signs of child abuse and neglect and understand what action to take.